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LEVERAGED FOREIGN EXCHANGE TRADING SERVICE
ORDER EXECUTION
Trading Hours 7:00 am on Monday, to 3:00 am / 4:00 am on Saturday (Summer / Winter time)
Customer Service Hotline: 9:00 a.m. to 6:00 p.m.
Counter Service: 9:00 a.m. to 5:00 p.m.
Closed on Saturdays, Sundays & Public Holidays
Customer buy/sell, change or cancel order entry via Internet Anytime
Executed order reply 5 seconds
 
OTHER SERVICES
Item Handling Time Upon
Receipt of Instruction*
Average Processing Time
Cash Withdrawal - request to be deposited into HSBC, Hang Seng Bank, Bank of East Asia, Wing Hang Bank, Standard Chartered Bank or Bank of China Group before 12:00 noon -
will be handled on the same day
half working day
after 12:00 noon -
will be handled on next working day
1 working day
Cash Withdrawal - request to be deposited into other banks before 12:00 noon -
will be handled on the same day
half to 1 working day
after 12:00 noon -
will be handled on next working day
1 working day
Cash Deposit - via Easy Transfer Service, internal transfer instruction or direct deposit into bank account of CASH Payment Services Ltd.* any working day -
will be handled on the same day
2 to 3 hours
Cash Deposit - via remittance any working day -
will be handled on the same day
2 to 3 working days
(upon successful verification)
Opening Electronic Account any working day -
will be handled on the same day
3 working days
* Note:
- Fax Number for Settlement Service:
for Electronic Trading Customers (852) 2820-0900
for Non-Electronic Trading Customers (852) 2820-0606
- CASH Payment Services Ltd. is a fund recipient agent appointed by CCL and regulated under the Securities and Futures Ordinace.

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